INCLUDED WITH EVERY HOTEL PLAN
Give the right team member a clear request, a clear room and a clear next action.
Opens the official download page for Restaurant Partner, Hotel Staff and Rider. Android APK · authorized account required.
PRACTICAL WORKFLOWS
A request for towels, housekeeping or assistance is easier to fulfil when staff can see the room and what the guest asked for. The Hotel Staff app is intended for supported assigned-request workflows. Review how a request reaches the right team, how acknowledgement is recorded and how reception sees completion in your hotel setup.
Walk through a normal request and an exception before rollout. Staff should know what to do when they cannot complete a task, when an ETA changes and when a guest asks for something outside the listed services. Define the reception contact and escalation process alongside app permissions.
These are actual app-build previews. Availability depends on the release, Hotel plan and account permissions. Confirm supported functions with the DineQube team rather than assuming every web dashboard action is available on a phone. A useful demo includes a room QR request, a staff action and the corresponding reception view.