Clear assignments
Riders see the job details needed to move from pickup to delivery.
OWN-FLEET DELIVERY
Give your rider the next delivery action.
Connect assigned deliveries with pickup and completion updates. Explore the Rider app and supported mobile task links, then confirm the workflow included in your delivery setup.
See rider operations →Install / Download
Opens the official download page for Restaurant Partner, Hotel Staff and Rider. Android APK · authorized account required.
Live status
Operations can follow active deliveries from the supported delivery updates.
Connected dispatch
Restaurant order status and rider hand-off stay in the same flow.
Customer tracking
Customers get a useful view after the order leaves the restaurant.
PRACTICAL WORKFLOWS
Connect dispatch to the rider workflow
Make assignment unambiguous
The person dispatching an order should know whether it is ready, which rider owns it and what the next action is. Use the supported Rider app workflow alongside the restaurant delivery view. Test one assignment on both sides instead of relying on a separate message thread as the only record.
Review the current app release
App functions and availability depend on the supported build, plan and assigned permissions. View the actual Rider app previews and ask for a delivery walkthrough before deploying phones to your team. Confirm connectivity and your process for address or contact problems at the same time.